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Customer Account Manager

Salisbury, NC 28144

Posted: 02/06/2024 Employment Type: Contract Industry: Administrative Job Number: NS79051926 Pay Rate: $14-18 / hour

Job Description

Debbie's Staffing is currently recruiting for a Customer Service Representative for our client in Salisbury, NC!
 
This opportunity is a Temp to Hire Opportunity!
 
SHIFT: 8:00am-5:00pm Monday-Friday.
 
PAY RATE: $14-$18 per hour based on experience. 
 
Responsibilities (Essential Job Functions):
  • Processing orders from Quote to order entry into Visual Manufacturing.
  • Confirming available stock.
  • Confirming to the customer a scheduled ship date.
  • Coordinating our production team to ensure on time shipments to the customer.
  • Communication of delays/ issues in pending orders to customers.
  • Creation of customer invoices and mail/e-mail to the customers.
  • Attract potential customers by answering product questions.
  • Maintains customer records by updating account information.
  • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Manage and assist incoming phone calls.
 
Requirements:
  • High school diploma or equivalent.
  • At least 2 years’ experience working within a manufacturing environment and Customer Service role.
  • Must be able to follow work order instructions and prepare supporting reports.
  • Must be able to perform in a fast-paced, multi-task environment and maintain positive attitude and flexibility.
  • Must demonstrate stellar communication skills.
  • Must follow manufacturing processes and procedures.
  • Ability to work well as part of a team.
  • Exceptional attendance and work ethic.
  • Must be able to use multiple resources for quoting purposes.
  • A plus for someone who has freight and shipping experience.
 
To Apply: Register on our website at www.debbiesstaffing.com and select the Mooresville office.  Once registered, please call 704-658-0888 between 8am-5pm Monday-Friday.  We can also be reached via email at mooresville@debbiesstaffing.com.
 
EOE
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About Salisbury, NC

Explore exciting job opportunities in the charming city of Salisbury, North Carolina, and unlock your career's full potential today! Nestled in the heart of Rowan County, this historic town offers a perfect blend of Southern hospitality, rich cultural heritage, and a thriving economy. With iconic landmarks like the Old Stone House and the Salisbury National Cemetery, renowned theaters like the Norvell Theater, and delightful cuisine ranging from Carolina BBQ to delectable Cheerwine, Salisbury is a place where work meets pleasure. Join us in discovering the picturesque parks, vibrant art galleries, and the strong community spirit that make Salisbury a place where careers flourish and dreams come true.