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Customer Service Rep

Chatham, VA 24531

Posted: 03/01/2024 Employment Type: Contract Industry: Administrative Job Number: JM517765228 Pay Rate: $16 / hour

Job Description

Debbie's Staffing in Danville VA is hiring talented individuals for Customer Service Reps.
Work hours are currently 8-5 M-F
High School Diploma or GED REQUIRED
Two years of college preferred but not a must.
Essential Job Functions
Responds to inquiries from outside sales staff concerning part numbers, availability of cable, lead times, and price
Provides technical guidance related to products
Research part numbers and order history
Prepares quotes & creates new customer accounts
Enters orders in Axiom
Reviews customer purchase orders.
Investigates pricing discrepancies
Acknowledge orders and tracks customer order to ensure delivery to customers
Follows back orders to completion and resolution
Investigates claims and prepares return authorizations
Completes blanket orders and line reductions
Completes all required documentation. Files documentations as appropriate
Prepares and submits weekly report
Performs other duties as assigned
Understands and incorporates practices related to the aspects of safety and good housekeeping
Is familiar with the TFC Quality & Environmental Policies and understands the impact of his/her job performance upon the quality of our products and the environment
To apply, go to and Search Jobs. Choose the Danville, VA branch office. After completing the online application, please call the office at 434-836-1333 and speak with a Staffing Specialist to schedule your interview. 
EOE/Never a Fee
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