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Bilingual Guest Service Associate

Winston Salem, NC 27107

Posted: 10/20/2025 Employment Type: Contract Industry: Administrative Job Number: MP806833108 Pay Rate: $17 / hour

Job Description

Debbie's Staffing is looking for Bilingual Guest Service Associate for Winston Salem, NC.
 
Hours: November 12:30pm-4:30pm Monday- Friday
  December – March: 8:30am – 4:30pm Monday - Friday
 
Pay rate: $17.00 per hour, Weekly Pay!
 
Please apply online at www.debbiesstaffing.com and select Winston Salem Industrial office.  Once registered, please give our office a call at 336-776-1717.
 
JOB SUMMARY: Serve as an operator of our high-volume multi-line phone system answering questions or transferring calls to appropriate staff members and voice mail. Ledger and process donations and payments in a thorough, accurate, and timely manner, working with finance and development staff to do so. Properly maintain financial records, preserve donor privacy, and protect sensitive banking information.
Position Responsibilities:
  • Ledger and process donations and payments in a thorough, accurate, and timely manner, working with finance and development staff to do so. 
  • Properly maintain financial records, preserve donor privacy, and protect sensitive banking information. 
  • Must be able to use Microsoft Excel
  • Must have the ability to comprehend financial documentation, and calculate and record financial information accurately
  • Must maintain a clean, welcoming, organized, and professional presence and office space.
  • Serve as an operator of our high-volume multi-line phone system answering questions or transferring calls to appropriate staff members and voice mail.
  • Compassionately and patiently problem-solve with guests to identify appropriate solution(s) to their challenges.
  • Must have ability to communicate professionally, both verbally and in writing, in English. Ability to communicate in Spanish a plus.
  • Must have excellent customer service skills in a nonprofit environment, a good listening ear, a desire to be helpful, a positive attitude, the ability to show gratitude to those who show up for our organization, and the ability to show compassion to those who need our organization. 
 
Job Qualifications:
  • Commitment to the vision, mission, and values of the client
  • Good communication skills
  • Must be bilingual (English/Spanish)
  • Able to work in a team environment
  • Drug testing and criminal background check required for employment
  • Require sitting for long periods of time, ability and willingness to learn phone system.
 
EOE
 
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About Winston Salem, NC

Ready to embark on a rewarding career in the vibrant city of Winston-Salem, North Carolina? This charming city, known for its rich history, diverse arts scene, and bustling downtown, offers an array of job opportunities in various industries. From the iconic Old Salem Museums & Gardens to the stunning Reynolda House Museum of American Art, there's no shortage of cultural landmarks to explore. Winston-Salem is also home to the renowned Hanesbrands Theatre, Piedmont Opera, and Winston-Salem Dash minor league baseball team. With its picturesque parks like Tanglewood Park and Salem Lake, as well as its delectable Southern cuisine, Winston-Salem truly has something for everyone. Don't miss out on the chance to grow your career in this thriving and enchanting city - check out our job listings today and take the next step towards an exciting future in Winston-Salem!